Chief Operating Officer

Operations that do not depend on one person.

People Partner. We coach operating leaders to design the work, delegate it, and keep a cadence the company can run.

Bottlenecks usually sit in handoffs, unclear ownership, and managers who are still doing the job they were promoted out of.

We start with assessment, workshops, and coaching so the people already in the business can carry more of the growth. A fractional executive is available when that work shows a real gap, and even then we look first for someone inside who can be mentored into the seat.

Operations management

  • Process design
  • Efficiency analysis
  • Supply chain
  • Workflow

Strategic leadership

  • Planning and execution
  • Scaling
  • Recovery from a stall
  • Decisions from data

Organizational growth

  • Role clarity
  • Meeting cadence
  • Cross-team ownership
  • Manager development

From the practice

J.S. · September 2024

Aligning communication for operational excellence

What a manufacturer changed when departments stopped briefing past each other.

J.V. · October 2024

Do you need a second in command?

How to tell a capacity problem from a leadership problem before you add a seat.

J.S. · November 2024

Leadership development and manufacturing performance

Why output follows how supervisors coach, not only how the line is staffed.